Privacy Policy for RideYR
Welcome to RideYR ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about the data we collect and how we use it. This Privacy Policy explains how RideYR collects, uses, stores, and protects your personal information when you use our mobile application (the "App").
By using RideYR, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Location Information
We collect your device's location to help you find nearby bus stops and display your position on maps. Location data is:
- Only collected when you grant permission
- Used in real-time while you're using the app
- Never tracked in the background or stored permanently
- Not shared with third parties or advertisers
You can use the app without location access, though some features like finding nearby stops will be limited.
2. Local App Data
To make the app faster and more convenient, we store information locally on your device, including:
- Transit routes, stops, and schedules you've viewed
- Your saved favorite stops
- App preferences and settings
This data stays on your device and is never sent to our servers or shared with anyone. It's deleted when you uninstall the app.
3. Transit Information Requests
When you use the app, we fetch transit information such as:
- Route details
- Stop locations and schedules
- Service alerts
These requests don't contain personal information and aren't linked to you individually.
How We Use Your Information
We use the collected information for the following purposes:
-
Core Functionality:
- Display bus routes and schedules
- Show route maps and stop locations
- Calculate distances to nearby stops
- Provide personalized favorite stops
-
Performance & Optimization:
- Cache transit data to reduce loading times
- Minimize network requests for better battery efficiency
- Ensure app stability and reliability
-
Service Improvement:
- Monitor app version compatibility
- Understand feature usage patterns (aggregated, non-personal data only)
Data Storage and Security
We take your privacy and security seriously:
- All your personal data and favorites are stored only on your device
- Network communications use secure HTTPS encryption
- We don't store your location history or personal information on our servers
- Your device's automatic backup feature may back up app data (you can disable this in your device settings)
Data Sharing and Third Parties
We Do NOT:
- Sell your personal information
- Share your location with advertisers or third parties
- Track you when the app isn't in use
- Store your location history
- Use analytics or tracking services
We DO Share Data With:
-
Mapping Services:
- We use mapping services to display route maps
- Only map display data is shared, not your personal location
- Subject to the mapping service's terms of service
-
Transit Data Provider:
- We fetch transit information including routes, stops, and schedules
- Requests contain only route and stop information, not personal data
- All communications are encrypted and secure
Your Data Rights
You have full control over your data:
Manage Your Data
- View your favorite stops within the app
- Delete individual favorites or clear all favorites at any time
- Uninstall the app to remove all data from your device
- Clear app data through your device settings
Location Permissions
- Grant or revoke location access anytime in your device settings
- The app works without location, though some features will be limited
No Account Needed
- RideYR doesn't require an account, so there's no user profile to manage or delete
Children's Privacy
RideYR does not knowingly collect personal information from children under the age of 13. The app is not directed at children, and we do not intentionally gather data from users under 13 years of age. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
International Users
RideYR is designed for York Region public transit users. Data is processed primarily on your local device. When we need to fetch transit information, all communications are encrypted and no personal information is transferred.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- Significant changes will be communicated through an in-app notification or update notes
- Continued use of the app after changes constitutes acceptance of the updated policy
We encourage you to review this Privacy Policy periodically.
Consent
By using RideYR, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use the app.